Policies

Privacy Policy

Your Email Address & Other Personal Information
We don't share (give or sell) your email address or other personal information with anyone unless we have your explicit permission.  

SPAMMING YOU?
Nope.  We won't be sending you a bunch of emails that you don't want.  We know it doesn't work and we hate it, too!

Ordering, Contact & Registration
We request information from the user on our order, contact and registration forms. Here a user must provide contact information (like name and address) This information is used for account creation purposes only. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies
Some of our pages may require the use of cookies. Cookies are used to store your login information for your convenience, and are also used to track in our referrals program. No personal information is stored in these cookies.

Log Files
We may use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Logging IP addresses enables us to maintain the security that we need to operate our business. Individuals that violate our policies may be blocked from entry into our sites.

Sharing
We may share aggregated demographic information with our partners and advertisers. We do not share individual or individual business information. Maintaining group demographics, however, is vital to our ability to demonstrate the utilitarian aspects of our partnerships.

Links
This web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Surveys & Contests
From time-to-time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).

Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. The individual or business data that we collect from our users is never made available to third parties.

Security Policy

We are protecting your identity carefully - not simply because we care, but because the law mandates that we do so.

Our Payment Gateways

We use only secure, top level payment gateways.

SSL Encryption

All of our sites come with a free SSL certificate.

Office Procedures

When we collect signed contracts from our clients via fax, we always enter the data into our electronic system (that is fire-walled) and then sever and shred the part of the form that contained any sensitive information.  The resulting shredded documents are recycled.

We NEVER write credit card numbers down on paper or store them on paper.  We only enter into secured environments to submit to our payment gateways and we always send data via double-encrypted tokens.

We NEVER store credit cards on our own servers.

We NEVER send sensitive data or request the same via email.

Refund Policy

Website Building - FREE, No Obligation Website Demonstrations

We provide custom demonstrations for all of our clients FREE of charge, so you will not be asked for any payments until you have seen the website and agreed upon a price for its completion.

For this reason, it is unreasonable to provide refunds for website design and development.

Pro Rated Returns

However, we have many clients that choose to pay for their website hosting, CMS subscription and support or other services ANNUALLY.

In such a case, if you decide to cancel your account with us, you will receive a pro-rated return for any unused services.

Requests for cancellation must be made via a support ticket so we have a written record of the request.

Environmental Policy

We use only energy-saving / energy-efficient office equpment and conscientiously recycle all we can.  We print on recycled papers, and take every possible step to eliminate unnecessary paper trails.  We encourage our employees to carpool, walk or ride a bike to work if they can.

We also encourage others to follow the following steps:

  1. Support Recycling in Your Hometown
  2. Share Your Magazines and Catalogs
  3. Reuse and Recycle Packing Materials
  4. Support "Green" Businesses
  5. Support Tree Planting
  6. Buy Environmentally Sound Products